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Sample Format · Illustrative Data

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Owners should not have to piece together revenue reports, maintenance messages, supplier updates and financial information themselves. Part of our Financial Control service.

This is a sample of our monthly owner summary format. The figures and items below are illustrative only and do not represent a real client or real results. Examples are anonymised to protect property and commercial information.

Monthly Owner Summary

Sample Property, 32 Rooms · Illustrative Month

Revenue

74%

Occupancy

£138

ADR

£102

RevPAR

Main observations: Occupancy held steady against the comp set despite a soft midweek period. Direct bookings grew as a share of total revenue following the rate adjustments made in week two.

Revenue actions taken: Renegotiated OTA commission tier on one channel, adjusted weekend pricing ahead of a confirmed conference, opened an additional rate plan for extended stays.

Operations

Completed this month: Radiator repair (Room 118), fire door inspection scheduled and passed, three contractor quotes chased and closed out.

Outstanding: Front door lock still awaiting parts, window seal in Room 306 pending contractor assignment.

Rooms/areas requiring attention: Room 306 (window seal), lobby entrance (lock mechanism).

Financial Control

  • Revenue movement: up against prior month, in line with occupancy gain
  • Cost movement: utilities up, in line with seasonal expectation
  • Labour: within budget for the period
  • Contractors and suppliers: two invoices queried and corrected before payment
  • OTA commissions: reduced slightly following the renegotiated tier

Risks

IMMEDIATE Front door lock delay risks a guest-facing issue if not resolved this week
UPCOMING Half-term booking pace is behind target for the 8–30 day window
LONGER TERM One OTA's commission structure remains above comp set average

Decisions Required

  1. Approve the quote for the lobby lock repair so it can be scheduled this week
  2. Confirm whether to run a short-term direct booking promotion ahead of half-term

Next Month

Main priorities: close out the window seal repair, continue direct booking push, review the remaining OTA commission structures against comp set benchmarks.

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