Privacy Notice
Who We Are
Systasis Consulting Ltd ("Systasis", "we", "us") is the data controller for personal data collected through systasisconsulting.co.uk.
Registered in England & Wales, Company No. 17255922.
Registered office: [TO BE CONFIRMED]
VAT registration: [TO BE CONFIRMED — whether VAT registered, and number if so]
ICO registration / data protection fee status: [TO BE CONFIRMED]
Contact
For any privacy question or to exercise your rights, contact us at info@systasisconsulting.co.uk or 03333 357604. [Confirm whether a dedicated privacy/data protection contact should be published instead.]
What Personal Data We Collect
| Data | Source |
|---|---|
| Name, email address, hotel name, number of rooms, and any message you choose to add | Our enquiry form (Revenue Audit request) |
| Usage data such as pages viewed, only if you accept analytics cookies | Google Analytics, see our Cookie Policy |
| Business contact details of suppliers or contractors we work with, where relevant to delivering our services | Direct business correspondence |
Why We Process Your Data, and Our Lawful Basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and arranging a Revenue Audit call | Legitimate interests — taking steps at your request before entering into a contract |
| Providing our services under an agreed engagement | Performance of a contract |
| Website analytics | Consent, only where you have accepted analytics cookies |
| Complying with legal obligations, e.g. accounting records | Legal obligation |
[Confirm: are website leads ever used for marketing or cold outreach beyond responding to their specific enquiry? If so, this notice needs a marketing section addressing the correct lawful basis and PECR direct-marketing rules.]
Who We Share Data With
- Formspree — processes and delivers enquiry form submissions to us.
- Google Analytics — processes website usage data, only if you consent to analytics cookies.
- IONOS — our website hosting provider.
[Confirm whether any CRM, email platform, accounting software, or other processor also receives enquiry data, so it can be added here.]
International Transfers
Google Analytics may process data on servers outside the UK, including in the United States, under Google's own data transfer safeguards. We do not otherwise transfer personal data outside the UK. [Confirm if any other service used transfers data internationally.]
How Long We Keep Data
[TO BE CONFIRMED — our actual retention practice for enquiry and client data. Analytics data retention is governed separately by our Google Analytics account settings, see our Cookie Policy.]
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure of your data, in certain circumstances
- Restrict or object to certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time where processing relies on consent, e.g. analytics cookies
To exercise any of these rights, contact us using the details above.
Complaints
If you are unhappy with how we handle your data, you can contact us directly, or complain to the UK Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to This Notice
We may update this notice from time to time. Check back here for the current version.